Venmo experiences widespread outage affecting tens of thousands of users across the United States

Venmo experienced a large-scale outage on December 3, 2025, disrupting access for tens of thousands of users across the United States. Reports of service failures surged rapidly throughout the afternoon as individuals attempting to log in or make payments found the mobile app unresponsive. The disruption began escalating in the early evening, with users indicating that the app failed to load entirely, preventing routine financial transactions.

User-submitted outage reports rose sharply within a short period, climbing from several thousand to more than 60,000 within an hour and surpassing 71,000 soon afterward. The majority of issues involved the inability to open the mobile app, initiate transfers, or access account information. The situation left many users unable to complete essential payments, including purchases and personal transfers.

The outage prompted widespread frustration across social platforms. Some users expressed concern about the security of their information, while others reported difficulty receiving support or updates on the service status. General troubleshooting methods such as switching networks, reinstalling the app, or clearing cached data offered little improvement, as the problem appeared to originate from backend service disruptions.

As of the time of reporting, there was no confirmation indicating that the service had been fully restored for all affected users. The incident highlighted ongoing reliability concerns related to mobile payment platforms, especially for individuals who depend on Venmo for daily financial activity.

Sources

NorthJersey.com – “Is Venmo down? Users report issues with mobile app” GV Wire – “Venmo down for thousands of users, Downdetector reports” The Economic Times – “Is Venmo down? Outage disrupts tens of thousands with widespread frustrations”